Shipping policy

Pureleaf aims to provide a straightforward shipping experience for every furniture order.

Shipping Fee

A flat shipping fee of $50 applies to eligible orders placed through pureleaf.us.

Any applicable shipping charge will be displayed during the checkout process before the order is completed.

Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Processing time does not include transit time.

Shipping and Delivery

After your order has been processed, it will be prepared for shipment and transferred to the applicable delivery carrier.

Delivery time may vary depending on the destination, carrier availability, weather, holidays, and other circumstances outside our reasonable control.

Once an order has been shipped, customers may receive tracking information when available.

Delivery Address

Please make sure that your shipping address is accurate and complete when placing an order.

If an incorrect or incomplete address is provided, delivery may be delayed or additional shipping arrangements may be required.

Delivery Delays

Although we work to process orders within the stated processing period, delivery dates are estimates and may be affected by circumstances outside our control.

Potential causes of delay may include:

Severe weather
Carrier disruptions
Holidays
Transportation delays
Incorrect address information
Other unforeseen circumstances

If your order experiences a significant delivery issue, please contact us at hello@pureleaf.us.

Damaged Shipments

If your furniture arrives visibly damaged, please document the condition of the package and product with photographs and contact us as soon as possible.

Do not dispose of the packaging before contacting us, as photographs or packaging information may be useful when reviewing a shipping-related claim.