Privacy policy

Effective Date: September 30, 2026

Pureleaf ("Pureleaf," "we," "us," or "our") respects your privacy and is committed to protecting information that you provide when using pureleaf.us.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit or make a purchase through our website.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Product and transaction information
Customer service communications
Information you voluntarily provide through forms or other website features

We may also collect certain technical information automatically when you visit our website, such as browser type, device information, IP address, pages viewed, and general website usage information.

How We Use Information

We may use collected information to:

Process and fulfill orders
Provide customer service
Communicate about orders
Process payments through applicable payment providers
Arrange shipping and delivery
Respond to questions and requests
Improve website functionality and customer experience
Detect and prevent fraud, abuse, or unauthorized activity
Maintain website security
Comply with applicable legal obligations

Payment Information

Payment transactions may be processed by third-party payment service providers.

Pureleaf does not need to directly store complete payment card information when payment processing is handled by a third-party payment provider.

Customers should review the applicable payment provider's privacy practices for additional information.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the customer experience.

You may be able to manage certain cookie settings through your browser or device settings.

Disabling certain cookies may affect some website functionality.

Service Providers

We may share information with trusted service providers when reasonably necessary to operate our business, including providers involved in:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Website analytics
Customer support
Security and fraud prevention

These providers may access information only as reasonably necessary to provide services to us.

Legal Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or when necessary to protect our rights, property, users, or the security of our website.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary for business, transaction, legal, accounting, security, and other legitimate purposes.

The retention period may vary depending on the type of information and applicable requirements.

Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to address the situation.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including rights to access, correct, delete, or otherwise manage certain information.

Requests may be submitted using the contact information below.

We may need to verify a request before completing it.